1. Scope of Policy

This Privacy Policy applies to all individuals and businesses who interact with Galific Solutions (“we,” “our,” or “us”), including users of our website, clients who utilize our AI and automation services, and any third parties collaborating with us. It also complies with applicable data protection laws, including the Indian Information Technology Act, 2000, and international data privacy regulations such as the GDPR and CCPA where applicable.

2. Information We Collect

a. Personal Information

We may collect personal information that can identify you as an individual, such as:

• Full name
• Email address
• Contact number
• Country and company details

b. Business Information

For clients engaging our services, we may collect details such as:

• Project requirements and scope
• Business processes requiring automation
• Data and documentation necessary for solution implementation

c. Technical Information

When you access our website or use our services, we may collect technical data such as:

• IP address
• Browser type
• Device information
• Cookies and similar tracking technologies

3. How We Use the Information

We use the information we collect to:

1. Provide and improve our AI automation services.
2. Analyze and optimize business workflows for automation.
3. Communicate with clients regarding their projects, queries, or support requests.
4. Ensure compliance with legal and regulatory obligations.
5. Protect against fraudulent or unauthorized activity.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your data to third parties. However, we may share data in the following scenarios:

• Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., cloud storage, analytics tools), under strict confidentiality agreements.
• Legal Compliance: When required by law or regulatory authorities to comply with applicable regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred, subject to the same privacy commitments.

5. International Data Transfers

As a global agency, your information may be stored or processed outside your country of residence, including in India. We ensure that such transfers comply with applicable data protection laws and implement necessary safeguards to protect your data. Additionally, we offer the flexibility to store data on specific servers as requested by clients to maintain heightened privacy and adhere to their specific requirements.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

1. Access to the information we hold about you.
2. Request correction or deletion of inaccurate or unnecessary data.
3. Withdraw consent for data processing where applicable.
4. Object to certain data processing activities.
5. File a complaint with a data protection authority if your rights are violated.

To exercise your rights, contact us at below mentioned email.

8. Data Security

We employ industry-standard security measures to protect your data, including:

• Encryption of sensitive information.
• Regular vulnerability assessments.
• Access control and authentication mechanisms.

While we take every precaution, no system is completely secure. Therefore, we cannot guarantee absolute security.

9. Use of Cookies

Our website uses cookies to enhance user experience and analyze site traffic. By using our site, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or regulations. Any updates will be posted on our website, and the effective date will be revised accordingly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: